SHE IS A HOUSEWIFE VERY DEDICATED TO HER HOUSEHOLD THINGS BUT SHE ALSO WORKS FROM HOME, HER MAIN WORK TOOL IS HER WASHING MACHINE BUT SINCE A DAY AGO IT HAD BEEN FAILING UNTIL IT STOPPED WORKING COMPLETELY, SHE GETS DESPERATE BECAUSE SHE MUST DELIVER AN ORDER THAT HAS BEEN REQUESTED AND CALLS HER SON TO HELP HER BUT HER SON DOES NOT KNOW HOW TO REPAIR WASHING MACHINES, HE REMINDS HER THAT IT IS BEST TO CALL THE WASHING MACHINE TECHNICIAN OF WHOM THEY HAVE HEARD VERY GOOD COMMENTS AND THAT IS HOW IT IS, THE TECHNICIAN ARRIVES AS SOON AS POSSIBLE TO SEE WHAT IS GOING ON, CHECKS THE MACHINE AND MAKES THE CORRESPONDING REPAIRS SO THAT THE WASHING MACHINE CONTINUES TO WORK, SHE IS VERY HAPPY THAT THEY HAVE MANAGED TO REPAIR HER WASHING MACHINE BUT WHAT SHE DID NOT KNOW WAS THE COST OF THE REPAIR, SHE TELLS HIM THAT IT IS VERY HIGH AND THAT IT IS OUT OF HER BUDGET, BUT SHE IS A NEGOTIATING WOMAN AND PROPOSES A HOT DEAL SO THAT THE TECHNICIAN IS WELL REWARDED FOR HIS EXCELLENT WORK.